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Privacy

Your information, handled with care.

What we collect, why, who sees it, and how to change your mind. Written to be read, not skimmed past.

Effective September 15, 2026

Who we are

Fresh Path Mobile Detailing is a mobile auto detailing business serving Richmond, Katy, Sugar Land, Fulshear, and the greater Houston, Texas area. We come to your driveway or workplace. This policy explains what information we collect when you visit our website, request a quote, book a service, or communicate with us, and how we use it.

Questions about this policy: email info@freshpathmobiledetailing.com or call or text (281) 584-3896.

What we collect

Contact details you give us: name, mobile number, email address, and the service address or ZIP code.

Service details: vehicle type and condition, the services you choose, preferred dates and times, notes you add, and photos you send us of your vehicle.

Payment details are processed by our payment providers. We do not store full card numbers.

Communications: texts, calls, emails, and voicemails you exchange with us, so we can keep track of your appointment and answer you.

Website usage: pages viewed, device and browser type, approximate location from your IP address, and how you reached us (for example a Google search or ad). We use privacy-respecting analytics for this.

How we use your information

To quote, schedule, confirm, and deliver your detailing service, and to route our technicians to you.

To send appointment confirmations, reminders, quotes, arrival updates, receipts, and follow-up after service, including a request for a Google review.

With your separate consent, to send occasional maintenance reminders and offers. You can withdraw that consent at any time.

To respond when you contact us, and to keep a record of what we agreed.

To improve our website and services, and to measure which channels bring customers to us.

To meet legal obligations and protect against fraud or misuse.

Text messaging (SMS)

When you provide your mobile number to book, request a quote, or contact us, you agree to receive text messages from Fresh Path Mobile Detailing about your appointment and your request: confirmations, reminders, quotes, scheduling, and follow-up after service. Message frequency varies with your appointment activity. Message and data rates may apply.

Marketing texts, such as maintenance reminders and seasonal offers, are sent only if you check the optional marketing box when booking, reply to ask for them, or otherwise tell us you want them. Consent to marketing texts is never a condition of purchasing any service.

Reply STOP to any message to stop receiving texts. You will get one confirmation text and nothing further. Reply HELP for help, or contact us using the details above. Reply START to resubscribe.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Full program terms are in our SMS Terms at https://www.freshpathmobiledetailing.com/sms-terms.

Who we share information with

We do not sell your personal information. We share it only with service providers who help us run the business, and only for that purpose: our scheduling and customer records system, our text messaging and telephone carriers, payment processors, email delivery, and website analytics. Each is bound to protect your data and use it only to provide their service to us.

We may disclose information when required by law, to enforce our terms, or to protect the rights, property, or safety of our customers, our team, or others.

Retention and security

We keep customer and appointment records for as long as you are a customer and as long as needed for tax, warranty, and legal purposes. Text message consent and opt-out records are kept as long as required to honor your choices.

We use encrypted connections, access controls, and reputable providers to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

Texts: reply STOP at any time. You can still book and receive service by phone or email.

Email: use the unsubscribe link in any marketing email, or ask us.

Access, correction, or deletion: email info@freshpathmobiledetailing.com and we will respond within 30 days. We may keep records we are required to retain.

Analytics: your browser or device settings can limit tracking. Our website honors those signals where technically possible.

Children

Our services are for adults. We do not knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy as our services change. The effective date at the top shows the current version. Material changes to how we use your information will be posted here before they take effect.

See also: Privacy Policy, SMS Terms, Service Policies.

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